Me: “Hi, I’d like to cancel my reservation. Booking #55555.”
Hertz phone lady: “We have no record of that reservation, sir.”
Me: [pause]
Me: “Ok, thanks.”
2 thoughts on “Preemptive Customer Service”
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Me: “Hi, I’d like to cancel my reservation. Booking #55555.”
Hertz phone lady: “We have no record of that reservation, sir.”
Me: [pause]
Me: “Ok, thanks.”
Comments are closed.
Customer satisfaction and service is very important feature in today’s competitive era, if you are unable to satisfy a customer then you are going to loose your future customers too.
thats quite humourous . but a best example of customer service. haha. the girl knew wat you already wanted haha