Preemptive Customer Service

Me: “Hi, I’d like to cancel my reservation. Booking #55555.”

Hertz phone lady: “We have no record of that reservation, sir.”

Me: [pause]

Me: “Ok, thanks.”


2 thoughts on “Preemptive Customer Service

  1. Customer satisfaction and service is very important feature in today’s competitive era, if you are unable to satisfy a customer then you are going to loose your future customers too.

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